MAKE A RESERVATION

TERMS AND PRIVACY

Hotel Standard Check-in Time: 2:00 PM

Hotel Standard Check-out Time: 12:00 PM


Early check-in comes with a corresponding surcharge and is subject to room availability.

Late check-out comes with a corresponding surcharge, will only be entertained during the check-out date and is subject to room availability.

NOTE: All requests must course through the Reservations Officer or you may email us at reservations@hamersonshotelcebu.com. Confirmation letter will be sent through your email.


Present printed confirmation used in this booking and valid identification card of owner upon check-in. In case the card owner is not present, an authorization letter from the card owner and his/her identification is required. If you have questions and /or clarifications on your booking, kindly email us at reservations@hamersonshotelcebu.com.


MODE OF PAYMENT

Room rates are quoted in Philippine currency and are net, inclusive of all applicable Philippine government taxes. All Major credit cards are accepted.


CANCELLATION/MODIFICATION/NO SHOW POLICY

If cancelled or modified up to 3 days before date of arrival, only Admin Fee which is 2.8% from the total amount will be collected. Any cancellation/modification received within 3 days prior to arrival date will incur the first night charge.

Failure to arrive at the hotel will be treated a No-Show and no payment refund.

For any concerns or special arrangements, please contact us (+6332 263 3000) or email us at reservations@hamersonshotelcebu.com


INCIDENTAL DEPOSIT POLICY

Incidental Deposit of P1,000 (cash or credit card) will be collected upon check-in and in case of non-consumption, it will be refunded upon check-out. Hamersons Hotel reserves the right to refuse services to unpaid guests; other incidentals consumed within the hotel must be settled on or before check-out.


EXTRA PERSON POLICY

Maximum of two (2) children 12 years and below are Free of Charge on room accommodation sharing with their parents or adult companions without breakfast. Children 13 years above are considered as adults. Additional guests are required to pay for the Extra Person charge.


PERMISSIBLE POLICY

All guests under 18 years of age must be accompanied with parent/guardian or an individual over the age of 18. Hamersons Hotel has the right to refuse any booking if legal parent/ guardian cannot provide any current valid ID or passport upon check-in for verification.


NO SMOKING POLICY

Strictly NO SMOKING within the hotel premises. Caught with evidence will be charged for penalty of P2,000.

PRIVACY STATEMENT

Hamersons Hotel has created this Privacy Statement to formalise and strengthen our commitment to protecting the privacy and confidentiality of personal information provided by you, our valued guest.

Should we ask you to provide certain information by which you can be identified when accessing or using our website on any computer, mobile phone, or other devices, you are rest assured that it will only be used in accordance with this Policy.

Listed below is the detailed policy so that you can make an informed decision about the extent you provide your information to our site.


COLLECTION OF PERSONAL INFORMATION

Hamersons Hotel will collect, process and use your Personal Information for purposes of providing the services requested by you from us. The Personal Information collected is typically information that you voluntarily provide to us through the Site (for example, name, e-mail address, other contact information), by your presence at our hotel, when you use our products and services or enter into arrangements with us. However, Personal Information may be collected from indirect sources (e.g., implication from other information; third party sources, collecting publicly available information from social networking sites). Collecting and analyzing this information will help us understand your interests better and improve our service to you.


SHARING OF INFORMATION

We will not sell your personal information to organisations outside Hamersons Hotel. We will generally only give another organisation access to your personal information when the other organisation is providing services to us that help us to operate our business or to provide a service to you.

We require these organisations to agree to our Privacy Policy, meet strict conditions on the use of personal information, and to comply with our Privacy Statement in the use, storage and disclosure of your personal information.

We may also share your personal information with another organisation in relation to potential or threatened legal proceedings or disputes (whether between you and that organisation or between us and that organisation), including for the purposes of gaining legal advice, or to takeaction which we onsider appropriate in relation to suspected unlawful activity or serious misconduct, including investigating any such alleged activity.

We may also share your personal information with an organisation where we have obtained your consent.


YOUR PRIVACY

We will take reasonable steps to protect and secure any personal information you give us on the internet through our website. We aim to maintain the integrity of our internet services. Our employees and service providers are also required to maintain the confidentiality of any personal information held by us.


VISITING

You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site, we do collect usage information, such as your IP address, ("session data"). We use session data to better understand things such as how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors, and the Internet Protocol addresses from which our visitors connect to our site.


NOTIFICATION OF CHANGES

As mentioned above, by using our Site, you have agreed to let us collect and use information following the guidelines of this Policy. If at some point in the future, there is a change to our information usage practices that affect your personal information, we will post those changes to this policy. To help you monitor those changes, this Policy has an effective date set out at the end of this document.


Effective date: August 19, 2015.


We look forward to welcome you at Hamersons Hotel!